Precision Response Corporation (PRC) (Laguna)

Address:
PRC Philippines
Building 1 LSL Compound,
Diode St.
Cabuyao, Laguna, Philippines

Description:
PRC delivers a comprehensive solution to meet the high demands of our clients. And while our clients are outsourcing their customer care needs, the process is invisible, so customers feel as if they are dealing directly with our clients and not through a third-party.

PRC Inbound Teleservices has the technology, facilities, and highly trained Customer Service Representatives (CSRs) to handle virtually any inbound program. Whether your customers are responding to direct mail, placing an order, or calling to complain, our CSRs are skilled at delivering a customer service experience that will help to build customer loyalty, increase sales, and boost customer retention. We do it every day for leading brands across the country and have recently been named the #1 Largest Inbound Teleservices Provider and #2 Global Performer in the country.

Our proactive approach to program deployment and management is the cornerstone of our operations philosophy. We approach our clients as partners, and work each day to help make their customers more loyal and their businesses more profitable.

PRC's award-winning quality procedures are stringent and results oriented. With a focus on skill enhancement and program enrichment, our quality procedures are directly aligned with our training to ensure a continuous cycle of improvement.

www.prcnet.com