Pacifica Solutions (Manila)

Address:
Pacifica Solutions
Manila, Philippines

USA Toll-Free 1-888-677-4276
(1-88-TOPS4BPO)

Description:
Pacifica Solutions is a business process outsourcing (BPO) provider with facilities strategically located in the Philippines. Their mission is to be an integral partner of your organization in striving to deliver unparalleled value to the total customer experience. In so doing, Pacifica Solutions help you leverage your assets in building growth and sustaining competitiveness. Pacifica Solutions carries out this mission guided by principles of INNOVATION, EXCELLENCE and RESULTS.

With Pacifica Solutions, you get a valuable partner. Their value proposition to you goes beyond cost savings. They justify their existence by their effectiveness in facilitating customer loyalty and by their strategic impact on your company's ability to compete and succeed. Their service is about people helping people; and the most important result for Pacifica will always be the number of happy, satisfied customers they have helped create.

Pacifica Solutions BPO services are as follows:
- Medical Transciption
- Contact Center
- Web Development
- Software Development

Medical Transcription
They can transcribe doctor's dictations into electronic files in 24 hours or less while maintaining a minimum 98% accuracy rate and exceeding all HIPAA regulations in maintaining data security and confidentiality. We can accomodate the following dictation methods:

- Toll-Free Dication
- Digital Recorder Dictation
- VOIP Dictation

Contact Center
With their excellent english-speaking, courteous and intelligent customer representatives, they can supplement your company's contact center needs.
Their various Inbound and Outbound Services include:

- Order Processing/Tracking
- Product Support
- Hotel Reservations
- Customer Service
- Telemarketing
- Surveys

Web Development
From conceptualization to implementation, to marketing and support, they can help your company optimize the use of the Web and integrate this into your business strategy. Some of their Web Solutions include:

- Marketing Websites
- Knowledge Portals
- eCommerce Sites
- Web-based Applications
- Online Surveys
- Web Reporting and Data Analysis

Software Development
Pacifica Solutions build integrated system solutions from the ground-up, customized to your company's needs. Some of their competencies include:

- Accounting
- Inventory
- Point of Sale
- Retail
- Sales Forecasting
- Payroll
- Business Intelligence

www.onepacifica.com